圣安东尼奥学院教职员工技术提示:混合工作准备

Dear SAC Faculty and Staff,

  以下技术信息适用于可能需要在家或非常规办公地点工作的SAC教职员工. 

 

技术支持, Phone and 变焦 Support

帮助台支持


圣安东尼奥学院

操作时间

Monday – Thursday: 8 am - 7 pm
星期五:上午8时至下午5时
电话: 210-486-0777
电子邮件: 囊-helpdesk@阿拉莫.edu


地区支援中心

操作时间

Monday – Friday: 8 am – 12 am
星期六:上午8时至晚上9时
周日:上午11点至12点
电话: 210-485-0555
免费: 866-493-3947 
电子邮件: helpdesk@阿拉莫.edu


变焦远程支持

Instructional Technology Remote 信息中心

操作时间:
Monday - Friday 8 am - 5 pm

缩放链接:
http://alamo.Zoom.us/j/808709068

Student Mega Lab Remote 信息中心

营业时间:
Monday - Thursday: 9 am - 4 pm

缩放链接:
http://alamo.Zoom.us/j/893489318 

ACE Tech Store Remote 信息中心
营业时间:
Monday - 星期五:上午8时至下午5时
缩放链接:
http://alamo.Zoom.us/j/97171409987

 

Employee Technology Training

Instructional Innovation Center (IIC) Training Calendar
Monthly training sessions are available for 教师 和工作人员. To view the the IIC培训日程表 click the button below. 
IIC培训日程表

*通过ace、Employee Tab访问AlamoTalent获取信息或注册我们的培训.

To request a one-on-one training appointment, complete the One-on-One 培训申请表格.  如有其他咨询和培训需求,请与IIC联系 囊-iic@阿拉莫.edu or 210-486-0712. 

Classroom Integrated Technology (CIT) Workshops

我们很高兴提供研讨会,教您的学生技术,以支持您的课堂作业. 我们的计算机支持人员了解您的学生有时在技术集成作业方面有困难.  Faculty members can take advantage of monthly, 由科技处提供的免费资讯科技工作坊-学生大实验室员工.

城市活动日历 预订表格

  • 事件 can be conducted during your scheduled class time. 
  • 每个工作坊的长度是50分钟,可以重复多次,你希望.

We offer several workshops from which you can choose. Please see below for a roster of available classes:

  • ace/Canvas Overview/Email
  • 计算机概论
  • Microsoft Office 365 (Word, PowerPoint, Excel)
  • 安全意识提示
  • iPad基本知识
  • 变焦
 
Teaching and Learning 资源
圣安东尼奥学院教学创新中心(IIC)已经并将继续组装一系列工具,以帮助提高圣安东尼奥学院的教学和学习经验.  Use the links below to learn more.
SAC Instructional Technology Faculty 资源
圣安东尼奥学院 Instructional Technology - Staff 资源
帮助指导

Access Guides for Phone, VPN and Email

电话

从外部来源访问您的十大网赌正规网址官网区语音信箱.pdf How to forward desk phone.pdf How to Setup Google Voice 从外部电话访问您的Alamo学院办公室电话问候管理的步骤.pdf

VPN

How to connect to desktop remotely.pdf How to VPN into 阿拉莫大学 Network.pdf iPad Remote Desktop and VPN Help Guide.pdf

电子邮件

展望如何引导.pdf    

 

SAC Instructional Technology Faculty 资源
圣安东尼奥学院 Instructional Technology - Staff 资源

缩放帮助指南

变焦: Introduction and Basics

网页链接

变焦-bombing

网页链接

Best Practices for Securing Your 变焦 Meetings:

PDF的链接

How to Enable Passwords in 变焦:

PDF的链接

How to Enable Waiting Room and Admit Participants into 变焦 Session:

PDF的链接

How to Record, Find and Review Recordings in 变焦:

PDF的链接

How to Schedule, Record and Post in Canvas:

PDF的链接

How to Download and Delete 变焦 Cloud Recordings:

PDF的链接

How to Download your 变焦 Cloud Recordings and Upload to One Drive:

PDF的链接

 

其他资源

FCC (Federal Communications Commission )
Home Network Tips for the Coronavirus Pademic:

PDF的链接

 

 

安全意识提示 / Stay Safe Online

安全提示

  • Be cognizant of FERPA 指南lines
  • Do NOT save student data on your home computer
  • Keep your home computer updated with antivirus/security software
  • 不要点击你不认识的发件人的链接或附件.
  • 不要通过电子邮件提供敏感的个人信息(如用户名和密码).
  • Watch for email senders that use suspicious or misleading domain names.
  • 仔细检查url,确保它们是合法的,而不是冒名顶替的网站.
  • 不要尝试打开任何您不希望收到的共享文档.
  • 如果你收到一封含有十大网赌正规网址官网区警告横幅的电子邮件,表明它来自外部来源,那么在打开附件或点击链接时要特别小心.

Be cautious of social engineering attacks (spam, 欺骗, 网络钓鱼, 引诱, 恶意软件, 伪安全软件, 广告软件, 等.).  十大网赌正规网址官网信息技术部门的员工永远不会在电子邮件中询问你的密码

网上安全基础: 点击这里阅读更多

Free Antivirus Product Choices: 

 

在变焦上保持安全 

变焦-bombing 网页链接
安全提示 every Teacher and Professor needs to know about 变焦:  网页链接
How to Enable Passwords in 变焦: PDF的链接
How to Enable Waiting Room and Admit Participants into 变焦 Session:  PDF的链接
How to Record, Find and Review Recordings in 变焦:  PDF的链接

 

手机短信

Employees who are working remotely, 远程教学的教师也应该改变他们的电话语音留言来反映这种情况.

Steps to Forward Office Phones to Cell Phones

  • Instructions are included on AlamoShare – 员工资源.
    • 参考 柜台电话怎么转 指南.
    • 的 指南 is in Alamo Share, therefore you will be prompted to login.  
    • Alamo Share登录是用于登录办公计算机的用户名和密码.  用户名格式:囊\jsmith1234.

Steps to Access Office Voicemail Remotely

参考指南: 从外部来源访问您的十大网赌正规网址官网区语音信箱

从外部电话访问您的Alamo学院办公室电话问候管理的步骤 > 点击这里

需要什么样的技术设备才能在办公室以外的地方工作?
  • At a minimum, the following technology is required to work remotely: 
    • 互联网
    • 阿拉莫大学 Issued Laptop/Personal Computer
    • 网络摄像头
    • Audio (Speakers/Microphone for Computer)

Loaner 设备的要求: 

  1. 为圣安东尼奥学院员工和勤工俭学学生申请租借设备, your department head must submit a Footprints request at http://footprints.阿拉莫.edu. 一旦请求被技术服务部办公室收到, your request will be added to the approved loaner equipment list.  这一新步骤将确保借款方的部门充分了解借款方的设备要求. 
  2. Following the approval request, the Borrower should complete the 设备申请表格 to schedule an equipment pick-up time. 
  3. At the time of equipment distribution, 出借设备将转入贵司资产清单. 

Loaner 设备返回 Request:

  1. Borrower must complete the 设备申报表 located on our Office of Technology Services Website. 
  2. Once the equipment is inspected and returned, 我们将要求借款人部门将借出的资产转回技术服务办公室库存. 
租借设备链接
设备的要求 设备返回 设备更新
 
Low Cost 互联网 Information / Discount Programs

通过为十大网赌正规网址官网的学生和员工提供低成本的互联网服务,这些项目可以弥合数字鸿沟.  Visit the link below for additional information:

然而, starting from the Spring Semester of 2022, Hot Spots are no longer provided to students, 教师, 和工作人员. 如欲了解更多详情,请浏览以下连结,以获得低成本的互联网服务. 

http://www.阿拉莫.edu/experience-the-阿拉莫-colleges/current-students/low-cost-internet/

 

 

Computer Options to Work from Home

Loaner 设备的要求: 

  1. 为圣安东尼奥学院员工和勤工俭学学生申请租借设备, your department head must submit a Footprints request at http://footprints.阿拉莫.edu. 一旦请求被技术服务部办公室收到, your request will be added to the approved loaner equipment list.  这一新步骤将确保借款方的部门充分了解借款方的设备要求. 
  2. Following the approval request, the Borrower should complete the 设备申请表格 to schedule an equipment pick-up time. 
  3. At the time of equipment distribution, 出借设备将转入贵司资产清单. 

Loaner 设备返回 Request:

  1. Borrower must complete the 设备申报表 located on our Office of Technology Services Website. 
  2. Once the equipment is inspected and returned, 我们将要求借款人部门将借出的资产转回技术服务办公室库存. 
租借设备链接
设备的要求 设备返回 设备更新


eClips for Remote Readiness

How to upload a Loaner 设备申请表格 to Wisetrack

  

How to access Microsoft 365 and Outlook

How to add a 变焦 Link in Canvas